The group SSC manage about 1400 servers and related infrastructure spread across our business units. These are a mixture of Windows Server 2000, 2003 and 2008R2 as well as a few Ubuntu/Red hat. They are a mixture of Virtual, physical and blade servers across two data centres and remote locations. The Sys Admin team also manage the ‘core’ business applications such as Exchange, OCS, SCCM, Commvault, VMware, SAN storage, RSA authentication, Active Directory etc.
We carry out all monitoring and proactive remedies, ensure the core systems are up and running properly. This role also involves the commissioning and decommissioning of servers, investigating and fixing calls that have been passed to us from the 3rd line team and calls that we log for ourselves as a result of daily system checks.